Apr 13

Why I Put So Much Faith in the Internet

I absolutely love consuming something that I know is more substance than fluff. There is something to be said when someone pours their time and energy into creating something rather than telling you and everyone else they know about what they’ve created. It’s called craftsmanship, which is something we as Americans have not seen for a long time.

This country came to power under the Ford model. Create something cheaply and efficiently and market it to as many people as humanly possible. This is how the Model T took off. This is how Coca Cola and Nike became big. When you buy a Nike shoe, you spend $100 for a shoe that cost them $6 to produce. How much of that is marketing? How much realistically is R&D?

I spent half a day looking for tennis shoes that were not produced under sweatshop labor. I found out that New Balance has a decent track record. I don’t like New Balance shoes. They are heavy and do not fit my feet well. So I bought a pair of Nikes for just over $100.

$6 went to craftsmanship. I’d say at least another $40 went into marketing. Some went to facilities, distribution and some went to profit.

For $100, what kind of shoe could you produce? Could I have custom insoles? Could I have the lightest shoe possible with the most cushioning? Could I be assured someone didn’t have to work 80 hours a week to produce it? Can you make it last a long time? Can you make it in my favorite colors?

I put faith in the internet because we now have a distribution model that makes getting that shoe made to order much more realistic. Why? 1.) We don’t have to rely on huge, expensive distribution channels to get the word out. More channels equal more specialization. 2.) Our potential audience is much broader. A good website sells in your sleep and doesn’t restrict by geography unless you want it to. 3.) It’s easier to connect with the influencers who would actually be doing their audience a favor by showing them a product that is good. 4.) The competitive nature of the internet punishes products that are margin rich without providing value, as other competitors can offer the same for less.

This isn’t about shoes. This is about work. I don’t want to pay for flash. I am tired of knowing that the products I consume often exploit workers and consumers in order to appease shareholders. This is why although I hate being behind a computer, I put so much value in the work that web professionals do. We are building the model for the new age…

Mar 04

Is Twitter Mainstream Yet? No (and That’s Okay).

From all reports, social media is going nowhere but up in every age demographic and geographic place. Twitter gets mentioned on CNN from time to time. Even FoxNews makes its usual mockery of it. With all this traditional press, is Twitter going mainstream?

There is no mainstream media anymore. And that is okay.

Due to the low barriers of entry the internet introduces, anyone can be “media”. There are many channels that can be used to introduce media and like Twitter, they can be created quickly and for little expense. This results in segmented media or niche media, a concept Wired Magazine editor Chris Anderson calls “the long tail”.

Put it in perspective: Figures are not exact, but back in the day, up to 109 million people purchased Michael Jackson’s “Thriller” album. 24.56 million people in the U.S. alone watched American Idol just last Wednesday. 95 million people watched this last SuperBowl. Twitter has just under 6 million users despite being 100% free and unlike the SuperBowl, international. It’s not mainstream. That is okay.

Why is that okay? Because unlike other traditional mainstream sources, there is no overhead associated with it. The SuperBowl ad GoDaddy put out cost them at least $3 million. The Twitter contests I run for NameCheap, a rival registrar, cost around $15000. I can’t reach 95 million people, but I don’t have to because my costs are 200 times less. I am appealing to a niche, and since Twitter seems to be full of people who are at their computers a lot and therefore buy a lot of domains, it’s a much more targeted approach than the machine gun approach of a SuperBowl ad.

When printing presses were rare, the only book people could get their hands on was the Bible. It was “the mainstream” of the time. As printing presses were created en masse, people could increasingly print information that was more specialized to a local area or subject. We now have a medium (the internet) that allows people to create all sorts of different types of content in all sorts of forms. The overhead is lower, so more people publish in more ways and in different subjects. The diversity of media is amazing these days. In this way, the internet is destroying what we formerly knew of mainstream. When you tell someone that Twitter is now “mainstream”, please bare in mind the common perception of what mainstream actually is and the numbers associated with it (Michael Jackson, Super Bowl, Coca Cola, etc.).

Not everyone is going to like Twitter. Some people like videos. Some people like LiveJournal. My sister has a whole community on Flickr. Go to the DMV for ten minutes, look around, and tell me you are excited for Twitter to go mainstream. Media is segmented, will be segmented, and that is okay.